mir4 Casino & Sportsbook Data Care
This page describes what we collect when you use mir4 and how we keep that data protected. We treat your personal information with care because it enables us to operate our platform—account verification, payment processing, fraud prevention, and customer support all depend on accurate data handling.
We at mir4 collect information in three main ways: what you give us directly (account registration, KYC documents, payment details), what we observe (login activity, game history, device information), and what third parties share with us (payment processors, identity-verification services). Each type of data serves a specific purpose, and we limit retention to what is necessary for that purpose.
Our mir4 platform operates under standard data-protection practices. We encrypt sensitive information, restrict access to authorized staff, and do not sell your data to marketers or advertisers. This policy sets out exactly what we do with your information, how long we keep it, and what rights you have.
What We Collect on mir4
We collect your personal information during account registration. You provide your full name, date of birth, email address, phone number, and government ID number. We also request proof of address—a utility bill, bank statement, or government housing document—to verify your residential location.
Payment information is collected separately. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we receive confirmation of the transaction. We do not store your full card details or banking credentials on our mir4 servers; payment processors handle that data directly.
We also observe and record your activity on mir4. This includes login timestamps, device type (Android, iOS, desktop), IP address, browser information, and game-play history. We use this data to detect fraud, prevent account abuse, and improve platform performance. During periods like Liga 1 season, Piala Indonesia tournaments, or holidays such as Idul Fitri and Idul Adha, activity logs help us manage high-traffic periods and respond to support requests quickly.
How We Use Your Data on mir4
We use your information for four main purposes: account management, payment processing, fraud prevention, and service improvement.
Account management: We verify your identity and maintain your profile so you can log into mir4 across devices, view your balance, and access your transaction history.
Payment processing: We share your payment information with our trusted processors so that deposits and withdrawals work correctly. These processors are contractually bound to protect your data.
Fraud and security: We analyze your activity patterns to detect suspicious behavior—unusual IP addresses, multiple failed login attempts, or betting patterns that suggest account compromise. If we flag your account, our support team may contact you for verification.
Service improvement: We review aggregated, anonymized data to understand how users interact with mir4—which games are popular, when players log in, which payment methods they prefer. This helps us optimize the platform, but individual user details are not included in these reviews.
We never sell your data to third-party marketers
Your information is used only for mir4 operations, payment processing, and fraud prevention. We do not share it with advertisers or data brokers.
Third-Party Processors and Data Sharing
We work with external service providers to operate mir4. Our payment partners (e.g., the processors behind mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank virtual accounts) receive transaction data. Identity-verification services receive your ID number and proof of address to conduct KYC checks. Customer-support tools may access your account history to assist with your requests.
All third-party processors sign data-protection agreements requiring them to keep your information confidential and secure. We do not permit them to use your data for their own marketing purposes.
Our mir4 servers may sit in data centers outside your jurisdiction. By using our platform, you accept that your data may be processed, stored, or backed up in locations governed by different privacy laws. However, we maintain the same protection standards regardless of server location.
- Payment processors
- Handle transaction data; bound by data-protection agreements
- Identity verifiers
- Conduct KYC checks; do not retain data longer than necessary
- Support tools
- Access account history only to resolve customer issues
- Data centers
- May be located outside your jurisdiction; we maintain equal protection
Data Retention on mir4
We keep your data only as long as necessary. Active account information—name, email, payment method—is retained as long as your account is open. Once you close your mir4 account, we retain personal identification data for at least three years to comply with anti-money-laundering regulations.
Game history and transaction records are archived for seven years. This allows us to respond to disputes, investigate fraud, and meet legal obligations. After this period, we delete or anonymize the data.
Identity-verification documents (government ID, proof of address) are discarded once verification is complete, typically within days. We do not retain image files longer than necessary.
Your Rights Regarding Your Data on mir4
You have the right to request access to the data we hold about you. Contact our support team with your account ID, and we provide a summary of your personal information on mir4 within a reasonable timeframe.
You may request correction of inaccurate data. If your address or phone number changes, update it in your account settings or notify our support team. We correct records promptly.
You may request deletion of your account and associated data, subject to legal and regulatory requirements. We cannot delete data required for anti-money-laundering compliance or dispute resolution, but we will delete optional information.
Cookies and Tracking on mir4
Our mir4 platform uses cookies to remember your login session, store your language preference, and track which games you view. These cookies are stored on your device and do not contain sensitive information like payment details.
You can disable cookies in your browser settings. However, disabling them may prevent mir4 from functioning normally—you may be logged out frequently or lose your game-page history.
We use analytics tools to measure site traffic and identify technical problems. These tools collect anonymized data (page views, bounce rates, device types) but do not track individual user behavior.
Contact Us About Privacy on mir4
If you have questions about how we handle your data on mir4, or if you wish to exercise your privacy rights, contact our support team. You can reach us via email through your account dashboard, SMS to our listed support number, or through in-app messaging.
We respond to privacy inquiries within standard business days. If you are located in Jakarta, Surabaya, Bandung, Medan, Semarang, or Yogyakarta and have specific local privacy concerns, mention your location in your request so we can provide jurisdiction-relevant guidance.
If you believe we have mishandled your data, you may escalate your concern to our data-protection officer. We investigate all complaints and work toward resolution in accordance with applicable law.